Terms & Conditions

OUR PRIVACY POLICY
Registered Owner: Penny & John Hitchings
Business: Manoir La Betoulle SIRET: 481 745 115 000 16
Restrictions: VAT not applicable (Article 293 B du CGI).
The personal data we collect on our website is used solely for the management and administration of bedandbreakfast & gite rental bookings.

By using the contact and reservation forms on our website, you the customer consent for Manoir La Betoulle to record your name and contact details that may include Name, Phone number, email address and home address.

For those wishing to pay deposits via their credit/debit card we charge your card immediately, then destroy the details.
For reservations via booking.com we also collect a debit or credit card number to take the deposit equal to the first night of your stay, these details are automatically removed from the site after 3 days as per their terms & conditions.
How we use the information we hold on you:
We use your home address as part of the card payment processing to validate the card.
We will use your email address to send you confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay.
We will not use your telephone number to contact you unless it is for an emergency and/or we have been unable to contact you by email.

We are obliged under French law to hold all information about visitors to La Betoulle for 6 months after their visit and to make it available to French Police upon request.

We otherwise do not share customer data with any third party & all written data is destroyed.